Live Demo: Meet SmartyCat for Events
May
21

Live Demo: Meet SmartyCat for Events

Save valuable staff time with SmartyCat for Events! This module automates your event messaging and increases engagement with your library’s cardholders. Savannah libraries have successfully re-engaged over 584,203 users with 1,567 automated messages. See SmartyCat for Events in action on Tuesday, May 21, and take targeting to a new level. Benefits include increased engagement, expanded presence in the community, and extended marketing resources.

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Increase Cardholder Engagement with SmartyCat for Events!
May
15

Increase Cardholder Engagement with SmartyCat for Events!

Montgomery County Public Libraries promoted its programs at 21 branches by sending over 2.2 million emails using SmartyCat for Events. These emails attracted over 75,000 clicks from cardholders interested in learning about the library's events. The library impressively re-engaged 19,283 Occasional and 3,035 Inactive users, with a median open rate of 39%. Join us to learn how this module can automate marketing emails, integrate seamlessly with event calendar feeds to generate targeted email messages, expand outreach efforts and more!

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Live Demo:Meet SmartyCat for Libby 
Apr
30

Live Demo:Meet SmartyCat for Libby 

Staff time is a valuable resource for any organization. Even a small task at your library, like creating targeted messages to promote ebooks and magazines, can consume much time and reduce your marketing team's productivity. Automation tools can free up your team's time to focus on other important tasks.

Our team has collaborated with a group of Savannah libraries and OverDrive to introduce SmartyCat for Libby, the latest addition to the SmartyCat suite. This tool simplifies the marketing of your library's digital collection. Join us on April 30 for a live demo to learn more about how this new Savannah module works!

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Meet SmartyCat for Libby, Your Newest Staff Member!
Apr
24

Meet SmartyCat for Libby, Your Newest Staff Member!

Save your marketing team's time by automating tasks like building targeted messages to promote your library's digital collection. We have partnered with Savannah libraries and OverDrive to bring you SmartyCat for Libby - a new feature that simplifies the marketing of your library's digital collection.

Join us on April 24 for a webinar to learn how this timesaving module benefits your library's marketing strategy, integrates with curated lists in your library's OverDrive Marketplace, boosts patron engagement and how the Savannah Community plans to use this new OrangeBoy feature!

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OrangeBoy, Inc. at TLA 2024
Apr
16
to Apr 18

OrangeBoy, Inc. at TLA 2024

  • Henry B. Gonzalez Convention Center (map)
  • Google Calendar ICS

Schedule an appointment to meet with us at TLA 2024 from April 16- 18!

While you may be familiar with OrangeBoy's work in customer segmentation, performance measurement, and strategic planning, we have built on these strengths to offer new and innovative services. Utilizing our library expertise and data analytics skills, we proudly offer solutions and services to meet all your marketing needs.

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Incident Reporting Demo
Mar
27

Incident Reporting Demo

Libraries often have to deal with incidents and accidents that require staff time to report and follow up on. It can also be difficult to keep track of disruptive individuals across multiple locations. Savannah's Incident Reporting module allows your staff to quickly document incidents, share important details with the right individuals, and use analytics to anticipate future support needs. Join us for a live demo to learn more about how this module works!

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Meet Orange Dot Studio
Feb
28

Meet Orange Dot Studio

Orange Dot Studio is an agency that offers support when Savannah Libraries do not have the time or staff to analyze data, create reports, update strategic plans, and more. We have helped countless libraries achieve their goals through custom data analysis, DEI measurement, customer surveys, and other innovative initiatives. Join us to learn more about partnering with Orange Dot Studio for your library projects!

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Advancing Equity Dashboard Enoch Pratt Free Library
Feb
21

Advancing Equity Dashboard Enoch Pratt Free Library

The Pratt has launched the Advancing Equity Dashboard to measure its progress towards diversity, equity, and inclusion. The dashboard provides baseline information on staff, partnerships, digital equity, community engagement, programs, and outreach. Join Chief of Equity and Fair Practice, M'Balu "Lu" Bangura, to see the dashboard in action and learn about its development and expected outcomes.

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Measuring Strategic Projects: A Case Study About School Partnerships
Jan
31

Measuring Strategic Projects: A Case Study About School Partnerships

St. Joe County Public Library partnered with local public schools to provide every kindergarten class a library visit where the students received a library card and borrowed a book. Sign-ups for children aged 7-9 increased from 137 to 962 in the first cohort. With Savannah's analytical capabilities, the library tracked data and proved continued engagement. Join us to learn how to partner with schools, use Savannah for tracking initiatives, and evaluate performance with a data partner.

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Incident Reporting Demo
Nov
16

Incident Reporting Demo

Libraries can be busy places where a lot can happen! Unfortunately, disruptions, accidents, and mishaps occur daily, requiring attention, documentation, and details to be shared with the right team members. With Incident Reporting from Savannah®, you can document incidents electronically, share details with the right individuals quickly and efficiently, and anticipate future support needs through the power of analytics.

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Using Data to Engage Underserved Communities: Oak Park Public Library’s Journey 
Nov
9

Using Data to Engage Underserved Communities: Oak Park Public Library’s Journey 

The Oak Park Public Library (OPPL) developed its first Anti-Racism Strategic Plan in 2021. As part of this new plan, one of the goals was to reach out to historically, intentionally, and traditionally marginalized communities in their area.

To achieve this, OPPL and OrangeBoy teams collaborated to create a multi-channel integrated marketing campaign using Savannah data to reach different historically marginalized community segments. The campaign had specific messaging and a call to action for each component to raise awareness about the Anti-Racism Strategic Plan.

Join Jodi Kolo, Director of Communications, to learn about the planning behind the initiative and how the team utilized Savannah data to support the execution and measure results.

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2023 Library Journal Directors’ Summit
Nov
9
to Nov 10

2023 Library Journal Directors’ Summit

OrangeBoy is proud to be a Silver Sponsor of the Library Journal Directors’ Summit.

While you may be familiar with OrangeBoy's work in the areas of customer segmentation, performance measurement, and strategic planning, we have built on these strengths to offer new and innovative services. Utilizing our library expertise and data analytics skills, we are proud to offer software and services to meet all your marketing needs.

Meet with our team in Houston to learn more about our newly expanded service offerings and how your library can implement Savannah to engage, nurture, and retain cardholders.

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LMC Conference 2023
Nov
7
to Nov 8

LMC Conference 2023

OrangeBoy is proud to be a Breakout Sponsor at LMC Conference 2023.

While you may be familiar with OrangeBoy's work in the areas of customer segmentation, performance measurement, and strategic planning, we have built on these strengths to offer new and innovative services. Utilizing our library expertise and data analytics skills, we are proud to offer software and services to meet all your marketing needs.

Meet with our team in Indianapolis to learn more about our newly expanded service offerings and how your library can implement Savannah to engage, nurture, and retain cardholders.

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Using Net Promoter Score (NPS) Data To Tell Your Library’s Story
Oct
25

Using Net Promoter Score (NPS) Data To Tell Your Library’s Story

Do you struggle with collecting and sharing qualitative data for your stakeholders? Savannah® libraries are using data to make informed decisions by employing Net Promoter Score (NPS), a customer loyalty metric that gauges customer satisfaction through a one-question scale. It has proven to be a valuable management tool in various industries. In Savannah, NPS has been automated, allowing libraries to collect continuous feedback from their customers about their library experiences.

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Forms 360 Demo
Oct
19

Forms 360 Demo

Collecting data from library personnel can be challenging and time-consuming with little return. Forms 360 allows Savannah users to gain a 360-degree view of their operations by creating custom and dynamic forms for efficient data collection. Join us for a live demo to learn how collected data is aggregated and displayed in BI Reports on the library’s Savannah Dashboard.

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2023 Core Forum
Oct
19
to Oct 21

2023 Core Forum

OrangeBoy is proud to be a Silver Sponsor of the 2023 Core Forum.

While you may be familiar with OrangeBoy's work in the areas of customer segmentation, performance measurement, and strategic planning, we have built on these strengths to offer new and innovative services. Utilizing our library expertise and data analytics skills, we are proud to offer software and services to meet all your marketing needs.

Meet with our team in New Orleans to learn more about our newly expanded service offerings and how your library can implement Savannah to engage, nurture, and retain cardholders.

Schedule Your Appointment Today!

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Data in Action: Building Sustainable Cardholder Relationships
Sep
27

Data in Action: Building Sustainable Cardholder Relationships

How can we use data to make messaging as effective as possible? That’s the question the San Francisco Public Library and their data partner, OrangeBoy, Inc., will be answering during this session. Using data on what services people utilize most frequently and when they ‘fall off’ from active use, the San Francisco Public Library’s marketing team is strategically shaping their messaging to provide customers with the most relevant information possible.

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Event Tracker Demo
Aug
17

Event Tracker Demo

Are you looking for a way to track the success of your library's events? With Savannah's Event Tracker module, you can easily scan or manually enter customer barcodes at events and programs. This simple process will record attendance activity, which can then be used for reporting and messaging purposes. Want to see Event Tracker in action? Join us for our upcoming live demo!

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10th Annual OrangeBoy Idea Exchange
Aug
8
to Aug 10

10th Annual OrangeBoy Idea Exchange

Save the date for the 10th Annual Idea Exchange!

Learn, network, and hear from your peers!

We invite you to join us for a chance to gain insights from top-notch practices and actual case studies, while also connecting with other Savannah users and innovative library professionals from all over the nation.

Stay tuned for more details!

Interested in presenting at the Idea Exchange? Have questions?

Email us at engage@orangeboyinc.com.

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Incident Reporting Demo
Jul
27

Incident Reporting Demo

Libraries can be busy places where a lot can happen! Unfortunately, disruptions, accidents, and mishaps occur daily, requiring attention, documentation, and details to be shared with the right individuals. With Incident Reporting from Savannah®, you can document incidents electronically, share details with the right individuals quickly and efficiently, and anticipate future support needs through the power of analytics. Join us for a live demo to learn how this module works!

Register Now

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